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Supporting our Community


We have been closely following the development of the COVID-19 (Coronavirus) pandemic and recommendations from the CDC and health officials as our Community bands together to help each other.

Mr. Sewing Machine would like to share with you changes we’ve put into place to help us continue to serve our Customers while also keeping the health and safety of everyone as our top priority.

We are open, but with restrictions

  • Our store is open Monday - Saturday from 9 AM - 5 PM.  We allow a maximum of 1 customer in the store at a time.  We still accept orders online and over the phone, and we offer curbside pick-up during all operating hours.
  • Face masks are required for all Customers and Team members in the store at all times.  Hand sanitizer is provided for your protection.
  • Machine Diagnostics: We are continuing to offer our machine repair service.  Contact-free curbside drop-off is available during normal business hours.  Read more about our curbside procedures here.
  • Machine Repair Reservations: Any reservation deposits will NOT be forfeited if your reservation was scheduled for March, April, or May. If you missed your appointment due to the stay-at-home order, simply call our shop to schedule a new date. We will do everything we can to ensure it is as quick as possible. 
  • Machine Sales and Support: We are still selling our Baby Lock machines and are expecting another delivery of sewing machines in July!  For your convenience, we offer online machine demos and operator lessons via teleconference.  

Increased Disinfecting at the Store


Our Team continues to do a full wipe down of all machines and common surfaces in our store. At our repair bench, we disinfect all machines before performing any service.

 

Shopping To Fit Your Needs


Online and phone orders are still the safest method of shopping for everyone.  In addition to shopping in the store one at a time, Customers are able to shop with us via curbside pick-up and shipping. We are offer appointments via tele-conferencing during business hours for additional Customer support. 

Most importantly, we are here and ready to listen to you! If you need an extra convenience during this time, please let us know!

Community Safety is Top Priority


This is still a fluid situation and we will continue to evolve as we get more recommendations from the CDC, WHO and our local health officials. We will keep you informed but you are also more than welcome to contact our store anytime with questions.

Thank you for continuing to support Mr. Sewing Machine. It is our deepest desire to take responsible action wherever we can for the health and safety of our Team and our Community. Please feel free to reach out at any time with questions or concerns.

Thank you,
Antonio and Stefanie Orozco
Shop Owners at Mr. Sewing Machine and Urban Spools Sewing Lounge