We are open, but with restrictions!

• Our store is open Monday - Saturday from 9 AM - 5 PM.  We allow a maximum of 1 customer in the store at a time.  We still accept orders online and over the phone, and we offer curbside pick-up during all operating hours.
• Face masks are required for all Customers and Team members in the store at all times.  Hand sanitizer is provided for your protection.
• Read more about our commutment to your safety here.

Sewing Machine Diagnostic Support during COVID-19 pandemic

We take pride in serving all sewists in our community - those who run small businesses with the products and services we offer, others who are donating time back to the Community through sewing, or simply someone seeking a creative escape!

We are practicing No Contact Customer Service. As such, our process for Machine diagnostics is very different:

1. Please wipe down your machine with disinfecting cleaner before bringing it in. Place your name and phone number on your machine.
2. Place your machine in your trunk. If you have nothing in your trunk, lay it down so it doesn't fall when driving.
3. When you arrive, call the store to let them know you have a machine diagnostic. Our shop number is 214-358-3549.
4. A Tech will come to retrieve your machine from your trunk. Please wait in the parking lot until they have completed the diagnostic.
5. As soon as your machine is in the store, a Tech will call you shortly to discuss the issues.

Curbside Diagnostics are available Monday - Saturday 9 AM - 5 PM.

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